Support > Dial-Up > Windows XP New Dial-up Connection Instructions

 

Windows XP New Dial-up Connection Instructions

  1. Click on the Start Button in the bottom left of the screen, this will open the Start Menu.

  2. Click on "Control Panel" in the new menu, this will open the Control Panel window:

    XP Start Button
  3. In the Control Panel window, If your screen is blue and says "Pick a Category" click on the icon that is labeled "Network and Internet". If your screen is mostly white with icons proceed to step five.

    XP Control Panel
  4. In the Network and Internet connection screen on the bottom section find and click on Internet options. Then proceede to step six.

    Network connections
  5. On this screen, you will need to click on the words "Internet Options", this will open a new window labeled "Internet Properties"

    Classic View
  6. In the Internet Properties window, you will need to click on the tab at the top that is labeled "Connections".

    Once you have the Connections tab open, you will click on the button in the top right labeled "Setup".

    Connections Tab
  7. Once you have clicked Setup, a new window will open. Click Next to proceed.

    Setup Wizard
  8. The green dot should be in the first option "Connect to the Internet", Click next to continue.

    Connection Tye
  9. Click on the second option "Set up my connection manually", Click next to continue.

    Getting Ready
  10. The first option should be selected "Connect using a dial-up modem", Click next to continue.

    Internet Connection
  11. In the "ISP Name" field, you should type "The Computer Works-Dial-up", CLick next to continue.

    Connection Name
  12. In the phone number section you will enter the phone number your computer will call. This number will only be 7 digits long, it will not contain the area code, and it will have no spaces or dashes. Your specific Dial-up number can be found by clicking here

    Click next to continue

    Dial up Number
  13. If your next screen is "Connection Availability" click the next button.

  14. On the "Internet account information" screen in the User name field you will need to enter your WHOLE email address that we provide for you. An Example of how it should look: username@tcworks.net

    In the Password field you will enter the password we have assigned to you and confirm your password. Your password is stored in our systems, and you CANNOT change your password without first calling us to change it in our systems.

    Make sure the two boxs on the bottom are checked so that everyone who uses this computer can use this connection to connect to the internet. Click Next to continue.

    User Information
  15. On the finish page be sure to check the box "Add a shortcut to this connection to desktop" is marked Click Finish.

    Finish

    Congratulations you have finished. If you are unable to connect, please call us toll free at 1(888) 229-6585 and ask to speak with someone in internet support, we will be happy to assist you in correcting the problem.