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TCW Announces $12 Million Fiber Internet Investment and New South Arkansas Regional Office in El Dorado

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Arkansas-based internet provider TCW announced today a $12 million project to bring fiber internet service to the city of El Dorado. Along with the investment, TCW will open an office in the city to house their South Arkansas regional operations.

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The project will provide a 100% fiber connection to every home and business in the city, offering fast and reliable internet and TCW’s best-in-class customer support to all of El Dorado’s 18,000 residents.

 

“TCW is thrilled to invest in El Dorado,” TCW CEO Brad Brannon says. “We have been impressed with the vision laid out by city and community leaders, and we look forward to contributing to the city’s advancement. That begins with ensuring all residents have access to reliable, fast internet service.”

 

TCW’s plans include building a primarily underground fiber network that provides industry leading reliability in the volatile weather conditions in Arkansas. Up to 8 Gig service will be available for all customers, providing the fastest and most reliable connections available in El Dorado.

 

“I want our city to have choices for internet service. Right now, what I hear from residents is they want something better than the only choice they currently have,” El Dorado Mayor Paul Choate. “What I like about TCW is not only are they providing a service, but they want to be actively engaged in El Dorado and care about making our city an attractive place to live and work.”

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El Dorado is part of a regional expansion by TCW into South Arkansas, that includes the previously announced fiber internet services serving the city of Magnolia. TCW expects to hire 15-20 local employees in the region, enabling the company to handle sales, installation, repair, and customer support in-house.

 

Construction is expected to begin during the second quarter with the first customers being connected later this year.

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Sign up today to be first on the list as we activate your neighborhood in El Dorado. 

The first activations are expected to begin later in 2025.  

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Installation

Included at no extra cost

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  • If your home has never had TCW fiber service, we will need to run a fiber cable to your home. This entire process typically takes around 8 days.

    • We will plan the route of the cable to your home and call 811 to have your utilities marked (4-5 days).

    • We will run a fiber cable to your home, bury it, and place a network box on the side of your home (2-3 days).

    • A technician will come to your home to install your service. This includes running a fiber cable from the network box to the inside of your home and setting up your router.

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